How do I request an appointment?

Appointments with Skindepth can be requested via telephone or by emailing reception@skindepth.com.au. After booking your first appointment with one of our doctors, you'll receive an introduction letter by email with a link to a registration form. Please complete and return it to reception@skindepth.com.au before your appointment. If you have a GP referral, include it with your form. Medicare rebates are $84.15 for a new consultation and around $42.30 for a review. All procedures and biopsies with an item number are eligible for a rebate. GP referrals last 12 months.

What sort of costs should I expect?

At the time of booking, you will be notified of the costs. New consultations with our Dermatologists range from $320 to $360, cosmetic consults with Dr James Finkemeyer are $250, and the Vulvar Clinic with Dr Rudd and Dr Gould is $500. Acne Clinic patients seeing Dr Alice Rudd after dermal therapist consults pay $270 for the first visit and $200 for a review.

Will I need a follow up appointment?

Follow up appointments are scheduled when needed. Sometimes your follow up may be with a nurse for treatments like wart removal or progress checks. Our qualified Dermatology Nurses will support you throughout your care.

What can I expect during a skin check?

Please remove all makeup or face creams before your appointment, or use wipes at reception. Skin checks may involve undressing to your comfort level and, if examined by a male doctor, will include a female nurse escort. If you're being seen for a rash or facial issue, photographs may be taken with your consent.

Limited patient parking is available on-site at the front of the clinic. There is 2-hour parking on Kilwinning Crescent and longer-term parking in surrounding side streets. Be aware that parking is restricted on Balaclava Road during school drop-off and pick-up hours, so allow extra time if your appointment coincides with those times.

What if I am running late?

Please arrive on time. If you are more than 10 minutes late, you may need to reschedule. While our doctors usually run on time, emergencies can occur. In such cases, please allow for possible wait times of 15–30 minutes, and we will keep you informed where possible.

FAQs

What should I book for my first visit to Skindepth Cosmetic?

If you’re new to Skindepth, we recommend starting with a consultation so we can understand your skin concerns, goals and current skincare routine. Our team will assess your individual needs and recommend suitable treatment plan and homecare options. You don’t need to know which treatment to book before you arrive.

How do I know which treatment is right for my skin?

The right treatment depends on your skin type, concerns, medical history and desired outcome. Following an individual assessment, our experienced team can recommend a personalised treatment plan. Depending on your needs, options may include laser treatments, skin rejuvenation, peels, microneedling, LED therapy or advanced skin-tightening treatments.

How do I book an appointment, and what if I need to reschedule?

You can book through our online booking system or contact our friendly team on 03 9100 3183 or at cosmetic@skindepth.com.au. If you need to change your appointment, please contact us as early as possible. Our team can explain the current cancellation, rescheduling and deposit policies when you book.

Where do I park?

We have onsite parking at the rear of the clinic. The carpark entrance is on Chusan St, Balaclava. Alternatively, you can find 1-2hr parking on Hotham St or Chusan St.

Do I need a referral?

No you don't need a referral to book an appointment at Skindepth Cosmetic. But if you are a new client, please book in for a Consultation

Can I have a treatment if I’m pregnant, breastfeeding or taking medication?

Your safety is our priority. Some cosmetic treatments may not be suitable during pregnancy or breastfeeding, or while taking certain medications. Suitability depends on the treatment, your medical history and individual circumstances.Please disclose any medications, supplements, allergies, medical conditions, pregnancy or breastfeeding status when booking and during your consultation. Our team will assess your suitability and advise whether your treatment can proceed, needs to be modified or should be postponed. If necessary, we may recommend seeking advice from your treating doctor before proceeding.

How should I prepare for my appointment?

Preparation requirements vary depending on your treatment. To help us achieve the best possible outcome while prioritising your skin health and safety, we recommend the following general precautions:Sun exposure: Avoid tanning and excessive sun exposure before your appointment, and use broad-spectrum SPF 50+ sunscreen daily. Some treatments require a period of strict sun avoidance beforehand.Active skincare ingredients: Depending on your treatment, you may need to temporarily discontinue retinoids, exfoliating acids or other active skincare products. Please follow the specific instructions provided by your practitioner rather than stopping prescribed products without advice.Medications and medical history: Let us know about any medications, supplements, allergies, recent procedures, cold sores or changes in your health before your appointment.Arrive with clean skin: For facial treatments, arrive with clean skin and minimal or no makeup where possible, unless advised otherwise.Follow your treatment-specific instructions: Certain procedures have additional preparation requirements, including restrictions on sun exposure, shaving or other skincare treatments.

If you’re unsure whether a treatment is suitable for you, please contact our team before making your booking.

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